Despite popular opinion, a RFP response is not a contract.  Sometimes the pressure to respond quickly and with the best possible solution creates administrative errors.  It is always best to examine the details of their response, item by item, and check the calculations to ensure that proposals are being evaluated in the most accurate way possible.  This holds true even if the error appears to be in your favor.  You may proceed through the RFP evaluation, only to be derailed when the contract is written up and the error is caught, or the contract is executed and the vendor is unable to deliver the agreed to services.  A vendor breach of contract is not really beneficial to your business, especially if it is service affecting.

As more states, counties, and municipalities ban or limit cell phone use while driving, beware the effect on equipment costs.  When California enacted legislation in 2008 the number of bluetooth headsets increased substantially.  This can be a challenge in an enterprise, where users may tolerate a wiped down phone, but usually will not re-use a headset that has been deep in someone else’s ear canal.  There are multiple options for managing those costs.  If you buy through your cell phone provider, it will show up as equipment cost.